| Job Title: |
|
Call Center Agent |
| Category: |
|
Telemarketing |
| Total Positions: |
|
30 |
| Job Location: |
|
Gujranwala |
| Gender: |
|
No Preference |
| Age: |
|
15 to years |
| Minimum Education: |
|
Matriculation/O-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 25,000 to 80,000 per Month |
| Apply By: |
|
Mar 8, 2025 |
| |
|
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| Job Description: |
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers.
|
| Company Information |
|
|
Company Name: EagleStar Communication
Company Description:
.........
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