We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist.

The ideal candidate loves talking to people and proactively getting sales.

You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 

Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.

Responsibilities:

• Communicate with customers via phone calls, email, and chat


• Provide knowledgeable answers to questions about the product, pricing, and availability


• Contacting potential or existing customers to inform them about a product.


• You will be responsible for generating calls to potential customers


• Ensuring that you are on track with sales goals


• Work with internal departments to meet customer's needs


• Data entry in various platforms

Qualifications:

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills


• Ability to multi-task, organize, and prioritize work


• The ideal candidate must be a graduate or above


• Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

• Minimum 1-Year call representative role experience


• Candidates with excellent English skills will be preferred


• Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!


• Able to work honestly and ethically.


• Must be able to work in a fast past and dynamic work environment.


• Very well organized and reliable.


• A key Team player.


• Outstanding communicator and listener 


• The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.