·         Working on CPT/ICD coding

·         Review patient bills for accuracy and completeness and obtain any missing information

·         Knowledge of insurance guidelines especially Medicare and state Medicaid

·         Follow up on unpaid claims within standard billing cycle timeframe

·         Check each insurance payment is for accuracy and compliance with contract discount

·         Call insurance companies regarding any discrepancy in payments if necessary

·         Identify and bill secondary or tertiary insurances

·         All accounts are to be reviewed for insurance or patient follow-up

·         Answer patient or insurance telephone inquiries pertaining to assigned accounts.

·         To Communicate Effectively with Team and Clients.

·         To perform the Account Receivables, Denial Management, Appeal Management.

·         To maintain the protocols and documentation of each performed task.