Customer Experience Officer  
Chughtai Lab   More jobs from this company

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Job Title:   Customer Experience Officer
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Age:   25 to 30 years
Minimum Education:   Bachelors
Degree Title:   BBA (hons) or MBA
Career Level:   Experienced Professional
Minimum Experience:   1 Year1 Year
Apply By:   Oct 19, 2020
Job Description:
  • To take supervisory role in the establishment of accomplishment of objectives, and monitoring of performance against targets.
  • To take reports on quarterly and annual business performance and set targets accordingly.
  • To develop and monitor all necessary controls to ensure smooth functioning of the department.
  • To provide Leadership & Mentoring to team in the department.
  • Provides a mechanism that encourages the coaching and development of team members.
  • To renovate all the centers as per decided design.
  • To enter leaves of Lahore region in ERP on time.
  • To enter leaves of Lahore region in ERP on time.
  • To ensure the delivery of attendance sheet of CL centers to admin department by 23rd of every month.
  • To ensure the delivery of all “Employee Final Settlement cases” to the HR Department in time.
  • To send reports of adequacy and expiry of stock to Head Office of existing stock at all Zone Centers and keep on tracking stocks of centers as per need.
  • To evaluate the performance of all Center In charges of the Zone at least quarterly in coordination with HR.

Company Information
Company Name:  Chughtai Lab
Company Description:
Chughtai Lab is a fully equipped, state of the art pathology laboratory based in Lahore, Pakistan. Founded by Dr A. S. Chughtai in 1983 under the name of Lahore Lab, the mission was to provide patients and physicians with a pathology laboratory that they could trust. Today, more than 33 years later, the mission remains the same. Welcome to our home on the web. Here you will find all the information you might need about us, our people and our work. You can contact our pathologists and you can see the instrumentation that we use. You can find out the nearest lab location and you can set up an appointment for free home sample collection. Most importantly, you can access your lab test results right here on your computer./p

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